ELITE LIFESTYLE CLUB™
Refund Policy
This Refund Policy explains how refunds, credits and cancellations are handled for eligible purchases made directly through Elite Lifestyle Club™. It should be read together with our Terms of Use, Event Terms, the applicable event or membership page, and any checkout terms shown before purchase.
1. Scope of this policy
This policy applies only where Elite Lifestyle Club is the seller or merchant of record for the applicable purchase. If a ticket, reservation, membership benefit or other service is sold or fulfilled by an independent organizer, venue, ticketing platform, payment provider or partner, that third party may have its own refund and cancellation rules. Those rules may apply in addition to, or instead of, this policy.
2. Event ticket purchases
Unless an event page, checkout screen or applicable law states otherwise, event tickets and paid admissions are final sale once the order is confirmed. Before purchasing, review the event date, location, admission requirements, age restrictions, ticket type and any organizer-specific conditions.
3. Event cancellation
If an event for which Elite Lifestyle Club is the seller is cancelled and no replacement date is offered, we will provide the refund, credit or other remedy communicated for that event, subject to applicable law and the purchase terms. If a third-party organizer or ticketing provider controls the transaction, the refund process and timing will be governed by that provider.
4. Postponed or rescheduled events
When an event is postponed or rescheduled, the original ticket may remain valid for the new date. If a refund or credit window is made available, the eligibility requirements and deadline will be communicated to affected purchasers. A change in date or time does not automatically create a refund right unless the applicable purchase terms or law provide one.
5. Event changes
Venues, schedules, programming, hosts, performers, amenities, capacity, seating arrangements and other event details may change. A change that does not cancel the event will not normally result in a refund unless the event-specific terms, organizer policy or applicable law provide otherwise.
6. Admission issues and non-attendance
Refunds are generally not provided when a guest does not attend, arrives after admission has closed, is refused entry for failing to satisfy stated ticket, identification, age, dress, conduct, safety or venue requirements, leaves voluntarily, or loses access credentials. This does not limit any rights that cannot legally be excluded.
7. Duplicate or incorrect charges
If you believe you were charged more than once for the same order or that the amount charged differs from the confirmed order total, contact us promptly with the order number and transaction details so the issue can be reviewed.
8. Membership fees
Membership fees are governed by the membership plan and checkout terms presented at purchase. Unless those terms state otherwise, membership fees are not refundable after the membership has been activated or member benefits have been used, except where required by applicable law. Any future cancellation stops renewal only where the applicable plan permits cancellation; it does not automatically create a refund for a completed billing period.
9. Member-priced tickets and benefits
A member discount or privilege does not change the refund conditions that apply to the underlying ticket, reservation or service. Partner-provided benefits remain subject to the partner's own refund, cancellation and fulfillment policies.
10. Approved refund method and timing
Approved refunds are normally returned to the original payment method unless another method is required or agreed. Elite Lifestyle Club may initiate an approved refund promptly, but the time required for the amount to appear can depend on the payment processor, card issuer or financial institution.
11. Chargebacks and payment disputes
If you believe a transaction is incorrect, we encourage you to contact us first so the order can be reviewed. Nothing in this policy limits any dispute or consumer rights available to you under applicable law or through your payment provider.
12. Consumer rights
This policy does not remove or reduce any mandatory rights or remedies available under applicable consumer-protection law. Where a legal requirement conflicts with this policy, the legal requirement will apply.
13. Contact
Refund questions may be directed to Elite Lifestyle Club™ at info@elifestyleclub.com. Please include the purchaser name, order number and event or membership name so the request can be reviewed efficiently.