ELITE LIFESTYLE CLUB™
Privacy
Elite Lifestyle Club™ respects the privacy of members, guests, event organizers, partners and website visitors. This Privacy Policy explains the types of information we may collect through the Elite Lifestyle Club website, membership experience, event discovery tools, forms and concierge features, and how that information may be used and protected.
1. Information we collect
Depending on how you use the platform, we may collect information you provide directly, including your name, email address, account details, membership information, event inquiries, saved events, organizer or partner submissions, support requests and messages sent through Concierge or contact forms.
We may also receive technical and usage information such as browser type, device information, approximate location derived from network data, pages viewed, referral information, timestamps and other information generated when you interact with the website.
2. Membership, ticketing and payments
Membership purchases, ticket transactions or other paid services may be processed by WooCommerce, payment processors, ticketing providers or other third-party services. Elite Lifestyle Club does not intend to store full payment-card numbers within its own custom platform database. Payment providers process payment information under their own privacy and security practices.
3. How we use information
- to provide accounts, membership features, event discovery, saved-event tools and Concierge communication;
- to process and administer inquiries, submissions, memberships and event-related requests;
- to provide service messages, membership communications and, where permitted, marketing communications;
- to operate, secure, troubleshoot and improve the website and member experience;
- to prevent misuse, fraud or unauthorized access; and
- to comply with legal obligations and protect the rights, safety and property of Elite Lifestyle Club, our users and others.
4. When information may be shared
We may share information with service providers that support website hosting, email, analytics, payments, ticketing, customer support or other business operations. Information may also be shared with an event organizer, venue or partner when necessary to fulfill a request, reservation, ticket, member benefit or experience you choose to access. We may disclose information when required by law or when reasonably necessary to protect legal rights or safety.
We do not sell personal information as a standalone business model.
5. Cookies and similar technologies
The website and connected services may use cookies or similar technologies for essential site operation, account sessions, preferences, analytics, security and commerce features. Your browser may allow you to block or delete cookies, although some member or checkout functionality may then be limited.
6. Data retention and security
We retain information for as long as reasonably necessary for the purposes described in this policy, including account administration, transaction records, legal obligations, dispute resolution and security. We use reasonable administrative and technical safeguards, but no internet service or storage system can be guaranteed to be completely secure.
7. Your choices
You may unsubscribe from optional marketing communications using the method provided in those messages. You may also contact us to ask about access, correction or deletion of personal information, subject to identity verification, applicable law and legitimate record-retention requirements.
8. Age-restricted experiences
Certain events or benefits may have minimum age requirements. Where an experience is age-restricted, the applicable event page, venue, organizer or ticket provider may require proof of age or identification. Elite Lifestyle Club does not represent that every listed experience is suitable for every user.
9. Third-party services and links
Our website may link to or integrate with third-party websites, venues, organizers, ticketing platforms, payment providers and other services. Their privacy practices are governed by their own policies, and Elite Lifestyle Club is not responsible for third-party privacy practices.
10. Changes to this policy
We may update this Privacy Policy as the platform, services or legal requirements evolve. The current version will be posted on this page with its effective date.
11. Contact
Questions or requests concerning privacy may be directed to Elite Lifestyle Club™ at info@elifestyleclub.com.